Troubleshooting – Nokia N90 User Manual

Page 114

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Troubleshooting

105

Troubleshooting

Q&A

Bluetooth connectivity

Q: Why can’t I find my friend’s device?

A: Check that both devices have activated Bluetooth

connectivity.

Check that the distance between the two devices is not
over 10 metres and that there are no walls or other
obstructions between the devices.

Check that the other device is not in hidden mode.

Check that both devices are compatible.

Q: Why can’t I end a Bluetooth connection?

A: If another device is connected to your phone, you can

either end the connection using the other device or by
deactivating Bluetooth connectivity. Press

, and select

Connect.

>

Bluetooth

>

Off

.

Multimedia messaging

Q: What should I do when the phone cannot receive a

multimedia message because memory is full?

A: The amount of memory needed is indicated in the error

message:

Not enough memory to retrieve message.

Delete some data first.

To view what kind of data you

have and how much memory the different data groups
consume, press

, and select

Tools

>

File manager

>

Options

>

Memory details

.

Q: The note

Retrieving message

is shown briefly. What is

happening?

A: The phone is trying to retrieve a multimedia message from

the multimedia messaging centre.

Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Press

, and select

Messaging

>

Options

>

Settings

>

Multimedia message

.

Q: How can I end the data connection when the phone starts

a data connection again and again?

A: To stop the phone from making a data connection, select :

Messaging

>

Options

>

Settings

>

Multimedia message

>

Multimedia retrieval

—To control the retrieval of

multimedia messages manually, select

Manual

. When you

receive a multimedia message, the phone asks whether you
want to retrieve it or not. To reject all incoming multimedia
messages, select

Off

.

Messaging

>

Options

>

Settings

>

E-mail settings

>

Mailboxes

>

Automatic retrieval

>

Header retrieval

>

Off

—To disable automatic header retrieval. You can still

retrieve headers to your phone manually.

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