Nokia 6620 - Manual (Page 115)

104 Copyright © 2004 Nokia
• PHONE DISPLAY
If missing, discolored, or bright dots appear on the screen when you turn on your
phone, this is a characteristic of this type of display. Some displays may contain
pixels or dots that remain on or off. This is normal, not a fault.
• BLUETOOTH CONNECTION
If you cannot end a Bluetooth connection, check to see if another device is pairing
with your phone but not sending data. If so, the device connection has been left
open and the only way to disconnect it is to deactivate the Bluetooth link altogether.
Select Menu > Connect. > Bluetooth and select the setting Bluetooth > Off.
If you cannot find a device using Bluetooth technology, check the following:
• Both devices have activated their Bluetooth connections.
• The distance between the two devices is not over 30 feet (10 meters) or that
there are no walls or other obstructions between the devices.
• The other device is not in Hidden mode.
• Both devices are compatible.
• MULTIMEDIA MESSAGING
If the phone cannot receive a multimedia message because memory is full, check
the amount of memory in use. The amount of memory needed is indicated in the
error message: Not enough memory to retrieve message. Delete some data first.
To view what kind of data you have and how much memory the different data
groups consume, select Menu > Tools > File mngr. > Options > Memory details.
If the notes Retrieving message or Trying to retrieve message again are shown
briefly, your phone is trying to retrieve a multimedia message from the multimedia
messaging center. To stop the notes from displaying, you need to end the data
connection because the phone is attempting to start the connection again and
again. Also, try the following solutions:
Check that the settings for multimedia messaging have been defined correctly
and that there are no mistakes in phone numbers or addresses. Select Menu >
Messaging > Options > Settings > Multimedia message.
To stop the phone from making a data connection, you have the following options.
Select Menu > Messaging > Options > Settings > Multimedia message, and then:
• Select On receiving msg. > Defer retrieval if you want the multimedia
messaging center to save the message to be retrieved later, for example, after
you have checked the settings. After this change, the phone still needs to send
information notes to the network. When you want to retrieve the message,
select Retr. immediately.