4 customer service, Customer service, Depending on model – Neff S51E50X1GB User Manual
Page 32: 5 installation and connection, Installation and connection, Install the appliance in the correct sequence, Checking appliance on delivery, Installing the appliance, Waste water connection, Drinking water connection
en Fault, what to do?
32
Removable streaks on
glasses, glasses with
metallic appearance and
cutlery.
Too much rinse aid.
Set rinse aid amount to lower setting.
No rinse aid added or setting too
low.
Add rinse aid and check dosage
(recommended setting 4–5).
Detergent residue in the final
rinse programme section.
Detergent dispenser cover
blocked by utensils (cover does
not open fully).
Detergent dispenser cover must not be
obstructed by utensils.
Do not place utensils or fragrance dispenser
in the tablet collecting tray.
Utensils precleaned too intensely;
sensors therefore decide on
weak programme sequence.
Stubborn soiling cannot be
completely removed.
Do not prerinse utensils. Remove only large
food remnants.
Recommended programme Eco 50°
Initial or existing,
irreversible clouding of
glass.
Glasses not dishwasher-proof,
only suitable for dishwasher.
Use dishwasher-proof glasses.
Avoid long steam phase (standing time after
wash cycle ends).
Use wash cycle at lower temperature.
Set water softening system according to the
water hardness (if required one setting
lower).
Use detergent with glass protection
component.
Rust spots on the cutlery.
Cutlery not adequately rust-
resistant. Knife blades are
frequently more severely
affected.
Use corrosion-resistant cutlery.
Cutlery will also rust if rusting
parts are rinsed at the same time
(pan handles, damaged utensil
baskets, etc.).
Do not wash rusting parts.
Salt content in the rinsing water
too high, as salt dispenser lock
not fastened firmly or salt was
spilled while being refilled.
Fasten salt dispenser lock firmly or remove
spilled salt.
Appliance does not start.
The mains fuse has tripped.
Check mains fuse.
Power cord not inserted.
Ensure that the power cord is plugged all
the way into the back of the appliance and
into the socket. Check that the socket
functions.
The appliance door has not been
shut properly.
Close the door.
Programme starts
automatically.
You did not wait until programme
ended.
Perform reset.
(See “Terminating the programme”).
Fault
Cause
Remedial action