Philips Afeitadora NIVEA FOR MEN - Manual (Page 13)

troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Possible cause Solution
The shaver does
not glide
smoothly over
my skin.
You have not applied
enough shaving
conditioner.
Press the shaving conditioner button until a
sufficient amount of NIVEA FOR MEN shaving
conditioner has been released. This makes the
shaving unit glide smoothly over your skin again.
The shaver does
not shave as well
as it used to.
You have not cleaned
the shaver properly.
Clean the shaver thoroughly (see chapter ‘Cleaning
and maintenance’).
Long hairs obstruct the
shaving heads.
Clean the shaving heads by following the steps of
the extra-thorough cleaning method described
below.
The shaving unit is
damaged or worn.
Replace the shaving unit (see chapter
‘Replacement’).
The shaver does
not work when I
press the on/off
button.
The rechargeable
battery is empty.
Recharge the battery (see chapter ‘Preparing for
use’).
The travel lock is
activated.
Deactivate the travel lock (see chapter ‘Storage’).
Dried shaving
conditioner blocks the
shaving heads in the
shaving unit.
Clean the shaver thoroughly before you continue
shaving (see chapter ‘Cleaning’).
You have not
reassembled the shaving
unit properly after
extra-thorough cleaning.
When you reassemble the shaving unit, make sure
you turn each guard anticlockwise until it locks into
position.
Little shaving
conditioner
comes out of the
holes even
though there is
enough
conditioner in the
cartridge.
One of the conditioner
holes is blocked.
Rinse or soak the shaving unit. If this does not
work, pump shaving conditioner into the shaving
conditioner cartridge until conditioner starts to
come out of the blocked hole. If this does not
work either, try the following method: 1) Switch off
the shaver 2) Pull the shaving unit off the shaver 3)
Put your finger on the hole that is not blocked 4)
Switch on the shaver 5) Press the shaving
conditioner button several seconds until
conditioner starts to come out of the blocked hole
again.
EngliSH 13