Replacement, Environment, Guarantee & service – Philips Solárium facial User Manual

Page 9: Guarantee restrictions, Troubleshooting

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replacement

The light emitted by the tanning lamps will become less bright in time (i.e. after a few years in case

of normal use). When this happens, you will notice a decrease in the tanning capacity of the

appliance. You can solve this problem by setting a slightly longer tanning time or by having the

tanning lamps replaced.
Always have the tanning lamps and starters replaced by a service centre authorised by Philips.

Only they have the knowledge and skills required for this job and the original spare parts for

your face tanner.
Additional or replacement goggles, type HB071, can be ordered under service number

4822 690 80123.

Environment

The lamps of face tanners contain substances that may pollute the environment. When you

discard the lamps, do not throw them away with the normal household waste, but dispose of

them at an official collection point.

Do not throw the appliance away with the normal household waste at the end of its life, but

hand it in at an official collection point for recycling. By doing this you will help to preserve

the environment. (Fig. 4)

guarantee & service

If you need service or information or if you have a problem, please visit the Philips website at

www.philips.com or contact the Philips Customer Care Centre in your country (you will find its

phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your

country, turn to your local Philips dealer or contact the Service Department of Philips Domestic

Appliances and Personal Care BV.

guarantee restrictions

The tanning lamps are not covered by the terms of the international guarantee.

troubleshooting

If problems should arise with this appliance and you are unable to solve them by means of the

information below, please contact the nearest Philips service centre or the Philips Customer Care

Centre in your country.

Problem

Solution

The appliance does

not start.

Make sure the plug has been properly inserted into the wall socket.

There may be a power failure. Check if the power supply works by

connecting another appliance.

Poor tanning results.

You are not following the tanning schedule suitable for your skin type.

Check the table in section ‘Tanning sessions: how often and how long?’.
The distance between the lamps and your face is larger than prescribed.
When the lamps have been used for a long time, the tanning capacity

will decrease. This effect only becomes noticeable after several years. You

can solve this problem by selecting a slightly longer tanning time or by

having the tanning lamps replaced.

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