Troubleshooting – Braun ThermoScan IRT 3020 User Manual

Page 12

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Troubleshooting

Error message

Situation

Solution

No lens filter is attached.

Attach new, clean lens filter

No lens filter is attached

Make sure probe tip is clean;

and activation button was

refer to section «Care and cleaning»

pressed while probe was in

if necessary.

the ear.

Attach new, clean lens filter to stop
error beeps.

Ambient temperature is not

Allow the thermometer to remain

within the allowed operating in a room for 30 minutes where
range 50 °F to 104 °F

the temperature is between

(10 °C - 40 °C) or changing

50 °F to 104 °F (10 °C - 40 °C)

too rapidly.

Temperature taken is not

Make sure new, clean lens filter is

within typical human

attached and thermometer is properly

temperature range (93.2 °F - inserted.
108 °F / 34 °C - 42.2 °C).

Then, take a new temperature.

HI = too high
LO = too low

Battery is low, but

Insert new batteries

thermometer will still operate
correctly.
(No light function on
IRT 3020 models.)

Battery is too low to take

Insert new batteries

correct temperature
readings.

System error

Wait 2 minutes until thermometer
powers down, then turn on again.

• If error persists

... reset the thermometer by removing
the batteries and putting them back in.

• If error still persists

... call Braun ThermoScan Customer
Service at 1- 800 - 327-7226.

12

6012136_IRT_3000_NA 31.10.2005 16:07 Uhr Seite 12

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