Philips Cuiseur à riz User Manual
Page 10
troubleshooting
If the rice cooker does not function properly or if the cooking quality is insufficient, consult the table
below. If you are unable to solve the problem, please contact the Philips Consumer Care Centre in
your country.
Problem
Cause
Solution
The cook light
does not go on.
There is a connection
problem.
Check if the rice cooker is connected to the mains
and if the plug is inserted firmly into the wall socket.
The light is defective.
Take the appliance to your Philips dealer or a service
centre authorised by Philips.
The warm light
does not go on
when the
cooking process
is finished.
The light is defective.
Take the appliance to your Philips dealer or a service
centre authorised by Philips.
Water spills out
of the appliance
during rice
cooking.
Too much water was
used for cooking rice.
Make sure that you add water to the level indicated
on the scale inside the inner pot that corresponds to
the number of cups of rice used. Make sure the
water does not exceed the next level on the scale
as this may cause overflow during cooking.
The rice is not
cooked.
Not enough water has
been added.
Add water according to the scale on the inside of
the inner pot (see chapter ‘Using the appliance’).
The cooking process
has not started.
You have failed to press down the control lever to
start the cooking process.
The inner pot is not
properly in contact
with the heating
element.
Make sure that there is no foreign residue on the
heating element.
The heating element is
damaged.
Take the appliance to your Philips dealer or a service
centre authorised by Philips.
The rice is
cooked too hard.
Not enough water
was used for cooking
rice.
Add slightly more water to the level indicated on the
cale inside the inner pot that corresponds to the
number of cups of rice used. Make sure the water
does not exceed the next level on the scale as this
may cause overflow during cooking.
The rice is
cooked too soft.
Too much water was
used for cooking rice.
Make sure you add water according to the scale on
the inside of the inner pot (see chapter ‘Using the
appliance’).
The rice is
scorched.
The rice has not been
rinsed well.
Rinse the rice until water runs clear.
The rice cooker
does not
automatically
switch to keep-
warm mode.
The temperature
control is defective.
Take the appliance to your Philips dealer or a service
centre authorised by Philips.
EnglisH
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