Bissell 3920 - Manual (Page 17)

17
w w w . b i s s e l l . c o m
T
roubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Power cord not plugged in 1. Check electrical plug
2. Damaged power cord 2. Unplug, check for damage, replace
as necessary
Vacuum cleaner and tools won’t pick up dirt
Possible causes Remedies
1. Incorrect height adjustment 1. Adjust powerfoot to correct height
2. Hose not attached to suction opening 2. Firmly push curved hose wand into hose
wand base
3. Twist 'n Snap hose not securely attached 3. Make sure Twist 'n Snap hose is snapped
into locked position
4. Crack or hole in hose 4. Check hose and replace if needed
5. Broken or worn drive belt 5. Replace drive belt, see pages 12-13
6. Rotating floor brush bristles worn 6. Replace brush
7. Rotating floor brush jammed 7. Remove brush and clean debris from
brush ends
8. Clog in vacuum 8. Clear clogs, see page 15
9. Dirt container full 9. Empty dirt container
10. Dirt container not installed properly 10. Position correctly and lock in place
11. Filters are dirty 11. Check and clean or replace pre-motor
and post-motor filters
12. Pet TurboBrush is clogged or debris is wrapped 12. Check Pet TurboBrush, see page 14
around the brush roll
Vacuum cleaner is difficult to push
Possible causes Remedies
1. Incorrect height setting 1. Adjust powerfoot to correct height setting
Visible dirt escaping from cleaner
Possible causes Remedies
1. Dirt container full 1. Empty dirt container
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filters for
correct installation
3. Dirt container installed incorrectly 3. Pull out and re-insert dirt container correctly
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
WARNING:
To reduce the risk of electric shock, turn
power switch OFF and disconnect plug
from electrical outlet before performing
maintenance or troubleshooting.
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