Billion Electric Company BiGuard 30 - Manual (Page 140)

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or workstation.
- Make sure that power is turned on to the connected hub or workstation.
- Be sure you are using the correct cable. When connecting the firewall’s Internet
port to a cable or DSL modem, use the cable that was supplied with the cable or DSL
modem. This cable could be a standard straight-through Ethernet cable or an
Ethernet crossover cable.
5.1.4 Forgot My Password
Try entering the default User Name and Password:
User Name: admin
Password: admin
Please note that both the User Name and Password are case-sensitive.
If this fails, you can restore your BiGuard 30 to its factory default settings by holding
the Reset button on the back of your router until the Status LED begins to blink.
Then enter the default User Name and Password to access your router.
5.2 LAN Interface
Refer to this section for issues relating to BiGuard 30’s LAN Interface.
5.2.1 Can’t Access BiGuard 30 from the LAN
If there is no response from BiGuard 30 from the LAN:
- Check your Ethernet cable types and each connection.
- Make sure the computer’s Ethernet adapter is installed and functioning properly.
If the error persists, you may have a hardware problem, and should contact
technical support.
5.2.2 Can’t Ping Any PC on the LAN
If PCs connected to the LAN cannot be pinged: