Philips VisaCare Mikrodermabrasion - Manual (Page 13)

Environment
- Do not throw away the appliance with the normal household waste
at the end of its life, but hand it in at an official collection point for
recycling. By doing this, you help to preserve the environment.
Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaflet.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem Solution
I do not know if the
appliance is suitable for
use on my skin.
Please read section ‘Contraindications and other warnings’ in chapter
‘Important’ to check if the appliance is suitable for your skin.
The appliance does not
charge.
Make sure the socket to which you connect the appliance is live.
Check if the voltage indicated on the appliance corresponds to the local mains
voltage. Check if you have placed the appliance in the stand properly. If you use
a socket in a bathroom cabinet, you may need to switch on the light to activate
the socket. If the light on the appliance still does not light up or if the appliance
still does not charge, contact the Philips Consumer Care Centre.
The appliance does not
work anymore.
Charge the appliance according to the instructions in this user manual.
Check if there is a power failure and if the wall socket is live. Check if the
charging light on the appliance lights up to make sure the appliance is
charging. Make sure that you have pressed the on/off button properly. If the
appliance still does not work, contact the Philips Consumer Care Centre.
The appliance does
not work when it is
charging.
This is a safety measure. The appliance is not intended to work when it is
charging. Let the appliance charge approximately 1 hour for a 5-minute
treatment.
I don’t get optimal
results when I use the
appliance on wet skin.
Only use the appliance on dry skin. The appliance only works optimally on
dry skin.
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