Philips 32PT9100D-37B - Manual (Page 38)

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SYMPTOMS SUGGESTED STEPS TO TAKE
Settings Weak Signal message
appears on the screen - Check incoming cable or antenna. Make sure it is properly secured to the TV's antenna input.
If connection is good:
- Check if the incoming cable or antenna is connected to any external accessory device such as VCR,
VCR or setup box etc.).
- Connect the signal directly to your TV instead of through the external accessory.
- Perform the auto-programming (Refer to page 10) again and make sure all channels are stored in
the TV's memory.
Sound Sound - Disturbing sound
(such as buzzing, clicking,
cracking,
humming, whistling, etc). It is normal to hear a disturbing sound (such as buzzing, clicking, cracking, humming, whistling, etc)
from a distance less than 2 meters (6 feet) with the television sound muted.
If problem occurs on one channel, you may have a signal problem. Please contact the cable provider
or local broadcaster regarding the specifi c channel.
Sound Sound is not in stereo. This could be due to any of the following reasons:
- Not all transmitted broadcasts by the cable or broadcast stations are in STEREO. Try checking with
several major
network stations to be sure that the station you selected is in STEREO.
- SAP is turned ON. When SAP is turned ON, the sound mode is automatically set to MONO.
- Sound mode is set to MONO. Set the sound mode to STEREO. (Refer to page 17).
- STEREO is not displayed on the screen when watching from a playback device (such as DVD, DVD
recorder, VCR, etc.). When using an AV input, the television will not display STEREO even though it
is producing stereo sound.
General No power to the TV Check the TV power cord. Unplug the power cord from the TV, wait 10 seconds, then reinsert the
plug into the wall outlet. Power On the TV again.
Plug the power cord directly to the wall socket and not via an extension cord.
If you need to use an extension cord, check that the fuse on the AC power strip is not blown.
General Television is not
responding to remote
control. Check the remote control if necessary. Ensure the batteries are inserted according to the illustration
in the battery compartment. Remove and reinsert the batteries into the remote control to ensure
a good contact. Replace the existing batteries with new ones. When the remote control check is
completed, randomly test some functions of the remote control on the television.
If the television is not responding, it appears that the remote control may be defective.
If the TV appears to be working normally, it may have been locked up because of a power surge.
The television set may not respond to the remote control signals if the power plug is not secured
properly into the wall outlet. Make sure the power plug is plugged directly into the wall outlet instead
of via a power extension cord. Reset the television by disconnecting the power plug from the wall
outlet for 10 seconds and then reconnecting it again.
General Remote control is
not working Clean the remote control and the remote control sensor window on the TV.
Check the TV power cord. Unplug the TV, wait 10 seconds, then reinsert the plug into the wall oul
General No Picture on the
TV screen Check antenna connections. Are they properly secured to the TV ANT 75 ohm plug ?
Check the TUNER MODE control for the correct tuner setting.
Try running the Auto Program feature to find all available channels.
Press the AV button on the remote control to make sure the correct signal source is selected
(FRONT, AV1, AV2, Current Channel, etc.).
TROUBLESHOOTING TIPS