Philips 5.1 Home theater HTB3524 3D Blu-ray WiFi - Manual (Page 45)

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• If the disc is a DVD±RW or DVD±R disc,
make sure that it is finalized.
Cannot play a DivX file.
• Make sure that the DivX file is encoded
according to the 'Home Theater Profile'
with the DivX encoder.
• Make sure that the DivX file is complete.
DivX subtitles do not display correctly.
• Make sure that the subtitle file name is
the same as the movie file name (see
'Subtitles' on page 12).
• Select the correct character set:
1) Press OPTIONS.
2) Select [Character set].
3) Select the supported character set.
4) Press OK.
Cannot read the contents of a USB storage
device.
• Make sure that the format of the USB
storage device is compatible with the
home theater.
• Make sure that the file system on the USB
storage device is supported by the home
theater.
'No entry' or 'x' sign appears on the TV.
• The operation is not possible.
EasyLink does not work.
• Make sure that the home theater is
connected to a Philips brand EasyLink TV,
and the EasyLink option is turned on (see
'Set up EasyLink (HDMI-CEC control)' on
page 7).
• For TVs from different manufacturers, the
HDMI CEC could be called differently.
Check theTV user manual on how to
enable it.
When you switch on the TV, the home theater
automatically switches on.
• This behavior is normal when you are using
Philips EasyLink (HDMI-CEC). To make the
home theater work independently, switch
off EasyLink.
Cannot access BD-Live features.
• Make sure that the home theater is
connected a home network with internet
access (see 'Connect and set up a home
network' on page 8).
• Make sure that the network is set up. Use
a wired network installation (see 'Set up
the wired network' on page 8) or wireless
network installation (see 'Set up the
wireless network' on page 9).
• Make sure that the Blu-ray disc supports
BD-Live features.
• Clear memory storage (see 'BD-Live on
Blu-ray' on page 11).
My 3D video played in 2D mode.
• Make sure that your home theater is
connected to a 3D TV through an HDMI
cable.
• Make sure that the disc is a Blu-ray 3D disc,
and the Blu-ray 3D video option is on (see
'Play Blu-ray 3D disc' on page 11).
TV screen is black when you play a Blu-ray 3D
video or a DivX copy protected video.
• Make sure that the home theater is
connected to the TV through an HDMI
cable.
• Switch to the correct HDMI source on
the TV.
Network
Wireless network distorted or not found.
• Make sure that the wireless network is
not disturbed by microwave ovens, DECT
phones, or other neighboring Wi-Fi devices.
• Place the wireless router and the home
theater within five meters of each other.
• If the wireless network does not work
properly, try a wired network installation
(see 'Set up the wireless network' on page
9).
Slow video streaming from Netflix and VUDU.
• Look in your wireless router’s user manual
for information on indoor range, transfer
rate, and other factors of signal quality.
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