Philips Norelco SHAVER Series 9000 wet and dry electric shaver S9721-84 V-Track Precision Blades Contour Detect Technology SmartClean System PRO Digital User Interface with SmartClean System PRO and Aquatec Wet & Dry - Manual (Page 22)

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Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaflet.
Guarantee restrictions
The shaving heads (cutters and guards) are not covered by the terms of
the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The shaver does not
work when I press the
on/off button.
The shaver is still attached to
the mains. For safety reasons, the
shaver can only be used cordlessly.
Unplug the shaver and press the on/off
button to switch on the shaver.
The rechargeable battery is
empty.
Recharge the battery (see chapter
‘Charging’).
The travel lock is activated. Press the on/off button for 3 seconds to
deactivate the travel lock.
The shaver does not
shave as well as it used to.
The shaving heads are damaged
or worn.
Replace the shaving heads (see chapter
‘Replacement’).
Hairs or dirt obstruct the
shaving heads.
Clean the shaving heads(see chapter
‘Cleaning and maintenance’).
Clean the shaver thoroughly before you
continue shaving (see chapter ‘Cleaning
and maintenance’).
I replaced the shaving
heads, but the replacement
reminder is still showing.
You have not reset the shaver. Reset the shaver by pressing the on/
off button for approx. 7 seconds (see
chapter ‘Replacement’).
A shaving head symbol
has suddenly appeared
on the display.
This symbol is a replacement
reminder.
Replace the shaving heads (see chapter
‘Replacement’).
An exclamation mark has
suddenly appeared on
the display while charging.
The shaver is overheated. Disconnect the shaver from the mains for
approx. 10 minutes.
An exclamation mark,
replacement reminder
and the cleaning reminder
have suddenly appeared
on the display.
The shaving heads are soiled or
damaged.
Replace (see chapter ‘Replacement’) or
clean the shaving heads (see chapter
‘Cleaning and maintenance’).
ENGLISH
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