Apple Mac OS 7.6 User Manual

Page 39

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Cause 2: You’ve previously updated your hard disk with a non-Apple
disk utility.

Solution 2: Non-Apple disk utilities sometimes update disks with non-Apple
drivers. You need to use the utility you used previously to update the driver
again. To ensure a successful update, obtain the latest version of the utility.

Cause 3: Some IDE hard disks must be reinitialized before you can update
the driver.

Solution 3: Back up all the files on the hard disk onto another disk and use
Drive Setup to reinitialize the hard disk. For instructions on reinitializing the
hard disk, see the manual that came with your computer.

You click the Drive button in HD SC Setup, but nothing happens.

Cause 1: You don’t have an Apple hard disk.

Solution 1: HD SC Setup doesn’t work with non-Apple disks. See the
instructions that came with your computer or hard disk to check if the
manufacturer includes a disk setup utility, or call the manufacturer and ask
what disk utility to use. Use that utility to update the driver. To ensure a
successful update, obtain the latest version of the utility.

Cause 2: You’ve previously updated your hard disk with a non-Apple
disk utility.

Solution 2: Non-Apple disk utilities sometimes update disks with non-
Apple drivers. You need to use the utility you used previously to update the
driver again. To ensure a successful update, obtain the latest version of the
utility.

You see a message that there’s not enough memory to use the Installer.

Cause: You have too many applications open.

Solution: Quit all open application programs.

Cause 2: You have too many system extensions running.

Solution 2: If you have system software version 7.5 or later, open the
Extensions Manager control panel and choose “System 7.x” from the Sets
menu, then restart the computer. If you have an earlier version of system
software, hold down the Shift key while you restart the computer. This turns
off all system extensions.

39

Troubleshooting

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