Tips and troubleshooting, If you can’t connect to the internet, 26 if you can’t connect to the internet – Apple AirPort Extreme 802.11n (5th Generation) User Manual
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4
Tips and Troubleshooting
YoucanquicklysolvemostproblemswithyourAirPort
Extremebyfollowingtheadviceinthischapter.
IfYouCan’tConnecttotheInternet
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Try connecting to the Internet directly from your computer. If you can’t connect to
the Internet from your computer, check your network settings. If they appear to be
correct and you still can’t connect, contact your Internet service provider (ISP).
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Make sure you are connecting to the correct wireless network.
IfYouForgotYourNetworkorBaseStationPassword
You can clear the AirPort network or base station password by resetting AirPort Extreme.
To reset the base station password:
1
Use the tip of a ballpoint pen to hold down the reset button for one second.
Important:
If you hold down the reset button for more than one second, you may
lose your network settings.
2
Select your AirPort network.
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On a Mac, use the AirPort status menu in the menu bar to select the network created
by AirPort Extreme (the network name does not change).