Apple Mac OS X Server v10.6 - Manual (Page 83)

Chapter 11 Communicating More Effectively with Wiki Tools 83
Choosing the Right Method of Communication
Web communication methods, such as wikis and blogs, are best for nonurgent group
communication, and email is best for urgent or personal communication.
Wikis, blogs, email, and mailing lists excel at specific purposes:
Method Strengths Examples
Wiki  Collaborative
 Dynamic
 Persistent
 Good for file distribution
 Commentable
 Can be linked to
 Internal documentation
 Background research
 Action items
 Documents, presentations,
and files
 Project schedule
 Links to a focused group of
websites
Blog  Time-centered
 Persistent
 Nonurgent
 Commentable
 Can be linked to
 Meeting agendas
 Meeting minutes
 Status updates
 Links to miscellaneous
websites
Email  Immediate
 Direct
 Direct requests
 Urgent or time-sensitive
information
 Communicating with specific
people who aren’t in a group
Mailing lists  Immediate
 Permanent
 Logged
 Group requests