Apple ImageWriter II - Manual (Page 26)

Important!
Don’t clean the case with household cleansers, ammonia, powders, abrasives, or solvents (such as
cleaning fluid). Any of these can mar the ImageWriter II’s finish.
Cleaning the Inside of Your ImageWriter II,Service
It’s a good idea to clean the inside of your ImageWriter II once a month, mainly to remove paper dust and
bits of paper. The ImageWriter II does not need lubrication thanks to special materials in the print
mechanism.
To clean the inside of your ImageWriter II, you should have either a soft, clean brush or small can of
compressed air. You could also use a clean, lint-free cloth. Here’s how to do it:
Turn off the printer and remove the front cover.
Remove the ribbon cartridge by gently bending aside either of the support tabs and popping out the
cartridge.
Brush or blow away any dust that may have accumulated.
If the carrier rod is dirty, wipe it with a clean, soft, lint-free cloth. Clean up any other dirt you might find.
Replace the ribbon cartridge and front cover.
You’re ready to print again.
Service
To help you get the best performance from your system, Apple has established a worldwide network of
full-support authorized Apple dealers. If you need answers to technical questions or information about
product updates, your authorized Apple dealer can help you. Apple’s Technical Support organization
backs each dealership to ensure prompt, reliable assistance.
If service is required on your ImageWriter II, or on any Apple product, take it to your local authorized Apple
dealer. If you have moved, take it to the nearest authorized Apple Service Center. There are more than
2100 authorized Apple dealers and Service Centers throughout the world.
Technical Support
If you have questions that your dealer is unable to answer, ask to be referred to Apple Technical Support.
Apple Technical Support provides your dealer with Technical Notes (which answer commonly asked
questions) and with access to technical support specialists.
Your dealer has the latest information on new hardware and software products and will keep you informed
about any product updates. If you want to upgrade your system, your dealer can help you select
compatible components.
AppleCare
Apple also offers the AppleCare® Service Agreement, which keeps your warranty in force for an
additional year. AppleCare is one of the lowest-priced service packages in the industry, and your
AppleCare agreement will be honored at all participating authorized Apple Service Centers within the
country of purchase—an added benefit if you relocate. Local service means time saved in getting your
Apple system back to work.