Apple Remote Desktop 1.2 - Manual (Page 22)

22
Interpreting Error Messages
If a message appears in red and begins with the word “Error” in the Status column in the
Computer Status window, the last command you tried to use on a computer did not work.
Screen: Name The screen of the computer named is being displayed on this
computer.
Screensaver Engine
(Mac OS X) or ScreenSaver
Active (Mac OS 9) A screensaver is active on the client computer.
Sleeping The client computer is asleep. Use the Wake Up command in the
Manage menu.
--Unavailable-- Apple Remote Desktop cannot communicate with the computer
for one of the following reasons: the computer is turned off; the
Apple Remote Desktop software has been removed; there is a
problem with the computer’s network connection; the computer
has been moved to a different zone or subnet in the network; the
computer’s name has changed; the computer’s TCP/IP address
has changed.
Try the following procedures to fix the problems:
m On computers that use Mac OS 8.1 through 9.2, make sure
the Remote Desktop Startup extension is installed in the
System Folder. If it is not, a message appears when you open
the Remote Desktop Security application.
m If the computer’s name has changed or the computer has a
new static TCP/IP address, remove the computer from the list,
then add it again.
m If the computer has a dynamic TCP/IP address, choose
Computers from the Setup menu and make sure the range of
TCP/IP addresses is set correctly.
m If the computer remains unavailable, try restarting it.
Message Description