Apple Mac OS 9 User Manual

Page 13

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13

After you’re sure you’ve copied all the items you want to save into your new System Folder,
delete the Previous System Folder from your hard disk.

Setting Up Internet Access

Your modem doesn’t appear in the list of modem types in the Modem Settings
window of the Internet Setup Assistant.

Copy the modem script file (CCL) supplied with your modem into the Modem Scripts folder in
the Extensions folder. Additional modem scripts are available in the CD Extras folder on the
Mac OS CD. If you can’t find a script for your modem, contact the manufacturer of the modem
to get this file. Once the file is copied into the Modem Scripts folder, your modem will appear
as a choice the next time you open the Internet Setup Assistant.

You have an internal modem, but the Port menu in the Modem Settings window
of the Internet Setup Assistant does not include Internal Modem as a choice.

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On computers with an internal comm slot, the internal modem shows in the software as if
it were attached to the modem port. If your computer has an internal modem, but it does
not appear as a choice, then Modem Port is the correct selection.

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Some modems require special extensions to allow the computer to recognize them. Use
the Extensions Manager control panel to turn on any modem extensions. You may need to
reinstall the software that came with your modem if you cannot identify the required
extension.

Your modem appears in the list of modem types in the Modem Settings window,
but your modem does not seem to be working.

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Check to see that your modem is turned on and connected to your computer and to your
phone line correctly.

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You may need to contact the modem vendor to get an updated modem script. Once you
get this script, copy it into the Modem Scripts folder in the Extensions folder (inside the
System Folder).

While you are attempting to create a new account, the line seems to have
dropped or you get no response.

When you create an account, the Setup Assistant places a call to an Internet registration server.
Sometimes the server is busy temporarily and you can try to create the account again almost
immediately.

You used the Internet Setup Assistant to select your previous configuration, but
now you can’t connect to the Internet.

Make sure the settings in the TCP/IP control panel are correct. Or, use the Internet Setup
Assistant to create a new configuration with the correct settings. Contact your Internet service
provider or network administrator to find out what your settings should be.

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