Apple Macintosh PowerBook 1400 User Manual

Page 91

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When I start up the computer, I see a message about the system software.

m The system software on the startup disk you’re using may be incomplete or

damaged or may be the wrong version. Make sure you’re using the correct
disk as a startup disk.

m If you’re sure you’re using the correct startup disk, you may need to reinstall

system software. See “Reinstalling the Mac OS System Software” in
Chapter 7.

The computer displays a flashing question mark icon.

m This icon usually means that the computer can’t find system software on

any disks attached to the computer. If the computer is connected to any
external hard disks, make sure they are turned on. Then restart the
computer. If the problem recurs, the hard disk or its system software may
be damaged. See Chapter 7.

m Turn off the computer, disconnect all external devices except the power

adapter, and restart the computer. If the computer starts up, turn to
“Problems with Equipment Connected to Your Computer” later in
this chapter.

The computer freezes or displays an error message during startup.

m Turn off the computer, disconnect all external devices except the power

adapter, and restart the computer. If the computer starts up, turn to
“Problems with Equipment Connected to Your Computer” later in
this chapter.

m Start the computer, holding down the Shift key until you see the message

“Extensions off” in the Welcome to Macintosh box. If the computer starts
up, turn to Chapter 7.

About the codes in error messages: The number codes in error messages are
used in software development. Sometimes they can help a technician narrow
down the source of a problem. However, the codes are usually too general or
technical in nature to help you diagnose a problem yourself.

91

Tips and Troubleshooting

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