Eppendorf BioPhotometer Data Transfer - Manual (Page 34)

8 Troubleshooting
34
BioPhotometer Data Transfer Software — Operating Manual
8.2.3 Connection to BioPhotometer plus
8.2.4 Select archive files
Symptom / message Cause Remedy
No device connected or
No connection to device BioPhotometer plus is not switched on.  Switch BioPhotometer plus on.
No device connected or
No connection to device No connection between BioPhotometer plus
and PC via the null modem cable.  Check the connection between
BioPhotometer plus and PC.
 When using a USB adapter check the
safe connection between USB adapter
and null modem cable.
No device connected or
No connection to device BioPhotometer plus with manual COM Port
setting connected to wrong COM Port.  Check the manually set COM Port with
Scan.
No Device found With the Scan for devices, with manual COM
Port setting, no device was found.  Switch BioPhotometer plus on.
 Check the connection between
BioPhotometer plus and PC.
 When using a USB adapter check the
safe connection between USB adapter
and null modem cable.
Symptom / message Cause Remedy
Not enough free disk space
for archive file on drive
<Drive>. The target drive has no sufficient memory
space.  Select a different target drive with at least
10 KByte for saving.
This file is reserved. Please
select another file. To save a file the Config or User-XML file was
selected. These files are write-protected.  Select a different XML file or create a new
XML file to save your data.
This file already exists.
Please select a new file
name. Existing files cannot be selected as archive
files.  Create an archive file under a new name.
Error opening archive
<archive name>. The selected archive file cannot be opened.  Check the archive file. An empty archive
file or alien XML file cannot be opened by
the software.
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