Osd opera- tion technical support – IOGear GHD335C250 User Manual

Page 37

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OSD Opera-
tion

Technical Support

To help IOGEAR® customers obtain the highest level of performance from their ION™ Drive, the IOGEAR Service
Support team is available to answer your technical questions.

Please be sure to visit our Technical Information Library (TIL) is available on our website: http://www.iogear.com/
support .
Our TIL has answers to many common questions and problems that may already have solutions available.

IOGEAR Service & Support can be reached from 8am to 5pm (PST) Monday through Friday, or at the following address:

IOGEAR, Inc.
23 Hubble Drive
Irvine, CA 92618

866-9-IOGEAR (866-946-4327) (Press “4” for Technical Support)

You may also e-mail us 24-hours a day, 7 days a week by sending your inquiry to: [email protected].

Please Note: We will generally respond to your inquiry within 24-48 hours; however, due to increasing demand
for pre-sales and technical information for our products, response times can and may fluctuate. Therefore, if
you have an urgent inquiry, we recommend calling our Service Support Department for immediate assistance.

Please be ready to give a brief description of the problem, and what you were doing when the problem occurred, before
calling Service Support.

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