CounterPath Bria 4 Configuration Guide - Enterprise Deployments - Manual (Page 11)

Bria 4 Configuration Guide – Enterprise Deployments
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2.9 Deskphone Control
If you are deploying to an enterprise that uses SIP deskphones, you can configure Bria to use them. Users will
be able to initiate calls from Bria (for example, in order to make use of the history or contact list) then switch
over to the deskphone for the rest of the call.
The deskphone must be a SIP phone that supports dialog events.
Each user must be configured separately for deskphone, so in order to provision deskphone data, you must
provision individual data for each user. The other option is to let the users specify the deskphone URI
themselves, on the Preferences > Devices tab.
To set up for deskphone:
• Make sure the deskphone has already been set up in the network and on the PBX, and that it can make
phone calls.
• Set feature:deskphone:subscribe_path to the URI of the deskphone. For example, [email protected]
• To test the deskphone setup, on the Bria dashboard menu, choose Call Using My Deskphone. Then place a
call.
2.10 Device Configuration
These settings let you specify whether or not Bria will automatically detect the devices connected to the
computer. If device detection is enabled, you can optionally identify the device that you want Bria to chose, if
that device is present.
2.11 Dial Plan
The dial plan defines patterns that a user-dialed phone number are matched to. A dial plan is used for any
combination of these reasons:
• To modify the input if that is required to ensure that the call gets established. For example, to add the “9”
required to obtain an outside line from a PBX.
• To select the account to use to place a call, if users can have more than one account. For example, if you
want calls that match one pattern to go through one account and calls that match another pattern to go
through another account.
• To prevent unresolvable calls being placed. For example, to prevent using network bandwidth on a call that
will certainly fail. You define patterns that you know will work, and only place a call if it matches one of
these patterns.
Dial plans are optional: it is possible to instruct the user to modify the input manually (for example, to always
include “9” when dialing an outside number) and to either use the preferred account or manually select the
account to use for calls.
For detailed information on dial plans, see the “Bria 4 Dial Plan Guide”.