4 handling incoming calls, Handling incoming calls – CounterPath Bria 4 Windows User Guide - Enterprise Deployments User Manual

Page 19

Advertising
background image

Bria 4 for Windows User Guide – Enterprise Deployments

15

3.4 Handling Incoming Calls

Bria must be running to answer incoming calls. It can be running in the system tray.(If Bria is not running,
incoming calls may be directed to voicemail; check with your system administrator.)

The new call appears in its own call panel. In addition, the Call Alert box appears. For information on setting
call alert preferences, see page 85.

Click. If you are on another call,
that first call is automatically put on hold.
You are now talking to the new caller.

Or click. There will be a busy signal. The
call may be directed to voicemail (if you
have this service).

Or click Forward; a call entry field
appears. Enter the name or number to
forward to and click Forward Now.

Click to answer a video
call and start sending your
video immediately

Click to answer without video; if
you want (and if you have a
camera), you will be able to add
video later.

This is the alert for a video call

This is the alert for an audio-only call

Windows 7 and Earlier

This is the alert for both audio and video calls

Windows 8

If the call is a video call (and if you have a camera), Bria will start sending
your video upon answering. You can stop video later.

Advertising