CounterPath Bria 3.5.1 for Mac User Guide - Enterprise Deployments - Manual (Page 22)

CounterPath Corporation
18
Attended Transfer – Call then Transfer
You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the
transfer.
When the other person answers, the
Transfer Now button is enabled
Click the Transfer button
Type a name or number, or drag a contact
into the field
Then click the down arrow and
choose Call
The call is put on hold and a call entry field appears
When you are ready, click
Transfer Now. The call panel
closes
Bria phones the
new person
You can hang up the
second call and return to
the first call
Or you can click the X to cancel the
transfer request and return to the first call
Or if the other person does not want to
take the call, click X and return to the first
call