Attended transfer – call then transfer – CounterPath Bria 2.2 User Guide User Manual
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CMC Bria 2.2 for Windows User Guide
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Attended Transfer – Call then Transfer
You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the
transfer.
1.
Click Options > Call then Transfer. The first call is put on hold and a New call tab appears
2.
Call the target in any of the normal ways.
3.
When you are ready, click Transfer; the message Call Transfered Successfully appears.
If the target does not want to take the call, simply end the call with that person. The first call is taken off hold.
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