CounterPath Bria 2.1 User Guide User Manual
Page 20
CounterPath Solutions, Inc.
16
Basic (Unattended) Transfer – Transfer this Call
You can transfer a call to any number, then hang up as soon as you have entered the number.
1.
Click Options > Transfer this Call. The LCD prompts for the number to transfer to.
2.
Call the target (the person you are transfering the call to) by keying the number.
3.
Click Transfer; the message Call Transfered Successfully appears.
Or click Cancel to continue the current call
Attended Transfer – Call then Transfer
You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the
transfer.
1.
Click Options > Call then Transfer. The first call is put on hold and a New call tab appears
2.
Call the target in any of the normal ways.
3.
When you are ready, click Transfer; the message Call Transfered Successfully appears.
If the target does not want to take the call, simply end the call with that person. The first call is taken off hold.