CounterPath X-Lite 4.7 for Windows User Guide - Manual (Page 16)

CounterPath Corporation
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1.4 Handling Incoming Calls
X-Lite must be running to answer incoming calls. It can be running in the system tray.(If X-Lite is not running,
incoming calls may be directed to voicemail; check with your VoIP service provider.)
The new call appears in its own call panel. In addition, the Call Alert box appears. For information on setting
call alert preferences, see page 11.
Click. If you are on another call, that first
call is automatically put on hold. You are
now talking to the new caller.
Click to answer a video call
and start sending your video
immediately Click to answer without video; if you
want (and if you have a camera), you
will be able to add video later.
This is the alert for a video call This is the alert for an audio-only call