CounterPath X-Lite 4.7 for Windows User Guide User Manual

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Contents

Introduction................................................................................................................................ 1
Installation and Setup................................................................................................................. 3

Getting Ready ...................................................................................................................... 3
Starting X-Lite ..................................................................................................................... 3
Configuring X-Lite .............................................................................................................. 4
Troubleshooting ................................................................................................................... 5

Making Phone Calls................................................................................................................... 1

Starting and Quitting X-Lite ................................................................................................ 1
The Onscreen Softphone...................................................................................................... 1
Placing a Call ....................................................................................................................... 3
Handling Incoming Calls ..................................................................................................... 6
Handling an Established Call............................................................................................... 7
Handling Video Calls........................................................................................................... 8
Conference Calls – Three-way Calls ................................................................................... 10
Voicemail............................................................................................................................. 13

Other X-Lite Features ................................................................................................................ 15

Instant Messaging ................................................................................................................ 15
Viewing Messages ............................................................................................................... 17

The Contacts Tab ....................................................................................................................... 1

Managing Contacts and Groups........................................................................................... 2
Using Contacts..................................................................................................................... 5
Sharing Online Status .......................................................................................................... 6

Using Other Resources .............................................................................................................. 9

History Tab .......................................................................................................................... 9
Favorites Tab ....................................................................................................................... 10

Configuring X-Lite .................................................................................................................... 1

Configuring Accounts.......................................................................................................... 1
Configuring Preferences ...................................................................................................... 10

A Troubleshooting ..................................................................................................................... 1
B Application Hot Keys............................................................................................................. 3
C Dial Plan................................................................................................................................. 4
D Exporting Contacts................................................................................................................. 8
E Other Ways to Run X-Lite ..................................................................................................... 9
F Glossary .................................................................................................................................. 11

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