Troubleshooting – INFICON TEK-Mate Refrigerant Leak Detector User Manual

Page 7

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7

Troubleshooting

Except for the batteries and the sensor, the internal parts of the TEK-Mate Leak Detector are
not user serviceable. If you experience a problem with your TEK-Mate, see the Troubleshooting
Table below to determine how to remedy the problem. If you can not remedy the problem, take
your TEK-Mate to your wholesaler for evaluation.

PROBLEM

CAUSE

REMEDY

1. Poor sensitivity. The
TEK-Mate does not find
leaks.

1a. Sensor has reached
the end of its useful life.

1a. Replace the sensor.
See page

5

.

1b. Sensitivity set to LOW
instead of HIGH

1b. Set the Sensitivity to HIGH and
scan for the leak again.

2. The TEK-Mate
responds slowly to a leak.

2a. Dirty or wet filter.

2a. Replace the filter. See page

6

.

2b. Failure in the pumping
system.

2b. Turn the TEK-Mate on and
listen for a high-pitched motor
sound. If you do not hear the
motor, return the TEK-Mate to your
wholesaler for evaluation.

2c. The sensor cover is
not sealing.

2c. Make sure the sensor cover is
properly installed. See step 5 on
page

5

.

3. Will not power up.

3a. Batteries are worn out.

3a. Install a new set of batteries.
See page

4

.

3b. Batteries have been
improperly installed.

3b. Check battery installation as
shown in

Figure 1 on page 4

.

4. False alarms - the
TEK-Mate alarms when
the probe is moved or
bumped.

4a. Sensor leads are bent.

4a. Remove the sensor and
inspect the leads. Straighten the
leads with needle nose pliers, if
necessary, and reinstall the
sensor.

4b. Moisture was
absorbed by the sensor
during a long period
without use.

4b. Run the TEK-Mate for at least
20 minutes. The absorption of
moisture does not affect the life or
sensitivity of the sensor.

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