B troubleshooting, Error and maintenance messages, Troubleshooting – Brother DCP-7055 User Manual

Page 55

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Error and maintenance messages

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As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.

You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/.

Troubleshooting

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Error Message

Cause

Action

Cartridge Error

The toner cartridge is not installed
correctly.

Pull out the drum unit and remove the toner
cartridge, then re-install the toner cartridge
in the drum unit.

Cooling Down

Wait for a while

The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and Wait for
a while.

Make sure that you can hear the fan in the
machine spinning and that the exhaust
outlet is not blocked by something.

If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use
it for several minutes.

If the fan is not spinning, disconnect the
machine from the power for several minutes
then reconnect it.

Cover is Open

The front cover is not completely
closed.

Close the front cover of the machine.

Cover is Open

The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.

Close the fuser cover of the machine.

Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.

Drum Error

The corona wire on the drum unit
needs to be cleaned.

Clean the corona wire on the drum unit.
(See Cleaning the corona wire on page 42.)

Drum Stop

It is time to replace the drum unit. Replace the drum unit. (See Replacing the

drum unit on page 35.)

Duplex Disabled

The duplex tray is removed or is
not correctly installed.

Carefully put the duplex tray into the
machine until it clicks into place.

The back of the machine is not
closed completely.

Close the back cover of the machine.

EL Error

The machine has a mechanical
problem.

Open the front cover and close it again.

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