Bowflex Blaze Home Gym - Manual (Page 54)

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If you purchased this product outside of the US,
please see the enclosed Warranty Information sheet for
warranty information for your specific location.
6-Week Satisfaction Guarantee
We want you to know that the Bowflex® Blaze™ home gym
is a superior product. Your satisfaction is guaranteed. If, for
any reason, you are not 100% satisfied with your Bowflex®
Blaze™ home gym , please follow the instructions below to
return your merchandise and receive a refund of the purchase
price, less shipping and handling.
1. Call a Nautilus Representative at 1-800-NAUTILUS (628-
8458) or write to Bowflex® at 16400 SE Nautilus Drive,
Vancouver, WA 98683 for a Return Authorization Number.
Return Authorization will be granted if:
a. You purchased your Bowflex® Blaze™ home gym
directly from Nautilus, Inc.; and
b. You are calling within 6 weeks of the delivery date of
your merchandise.
Returns should be shipped to the address given to you by a
Nautilus Representative.
2. All returned merchandise must be properly packaged in
the original boxes and in good condition.
NOTE: You are responsible for return
shipping and for any damage or loss to
merchandise that occurs during return
shipment. We highly recommend that you
insure your shipment.
3. Please mark all boxes clearly with:
• Return Authorization Number • Your Name
• Your Address • Your Phone Number
Boxes without this information clearly marked on the
outside may be refused.
4. Please make copies of your original invoice and put one
in each box of merchandise. Your shipment must be
received within two weeks from the date the Nautilus
Representative issued you your Return Authorization
Number.
Refunds may be denied or delayed if these instructions are
not completely followed. Satisfaction Guarantee applies
only to merchandise purchased by consumers directly from
Nautilus, Inc., and does not apply to sales made by dealers or
distributors.
What Does This Warranty Cover?
Nautilus, Inc. warrants to the original purchaser of the
Bowflex® Blaze ™ home gym that the Bowflex® Blaze ™ home
gym is free from defects in materials and workmanship, when
used for the purpose intended, under normal conditions. This
warranty is extended only to the original purchaser and is not
transferable or applicable to any other person.
How Long Does Warranty
Coverage Last?
Residential: 5 Years on machine, No-Time-Limit Warranty on
individual Power Rod® resistance rods
Commercial : This warranty is void if Bowflex® Blaze
™
home gym is used in a Commercial Environment
This warranty covers all defects in material or workmanship
of the Bowflex® Blaze ™ home gym. Warranties do not
cover commercial or institutional use or misuse and abuse
by the consumer. To make this warranty effective, you must
completely fill out the Bowflex® Blaze ™ home gym Warranty
Registration Card within 30 days of purchase and return it to
the address on the Warranty Registration Card.
Warranty Does Not Cover
• A Bowflex® Blaze ™ home gym purchased for commercial
or institutional use.
• Damage due to use by persons who weigh more than 300
pounds (136 kg).
• Damage due to abuse, accident, failure to follow
instructions or warnings in the Owner’s Manual, misuse,
mishandling, accident or Acts of God (such as floods,
tornadoes, power surges, etc.).
• Damage due to normal wear and tear.
What Nautilus Will Do
During your Warranty Coverage Period, Nautilus, Inc.
will repair any Bowflex® Blaze ™ home gym that proves
to be defective in materials or workmanship. In the event
repair is not possible, Nautilus, Inc. will either replace your
Bowflex® Blaze ™ home gym or refund your purchase price,
less shipping and handling. Nautilus, Inc. reserves the right
to substitute material of equal or better quality if identical
materials are not available at the time of service under this
Warranty. The replacement of the product under the terms of
the Warranty in no way extends the Warranty period.
Service Support
Call to speak to a Nautilus Representative at 1-800-
NAUTILUS (628-8458) or write to Nautilus, Inc. at 16400 SE
Nautilus Dr., Vancouver, Washington USA 98683. You may
need to return the defective part, at your expense, to the
address given to you by a Nautilus Representative. Always
include an explanation of the problem. Adequate protective
packaging of the defective parts or unit and cost of shipping
are your responsibility.
The repaired part or unit will be returned to you at the
company’s expense.
How State Law Applies
This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state.
US Warranty Information