Troubleshooting – RKI Instruments 65-2481RK User Manual

Page 21

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65-2481RK Multi Point Detector • 17

Troubleshooting

The troubleshooting guide describes symptoms, probable causes, and recommended
action for problems you may encounter with the multi-point detector.

NOTE:

This troubleshooting guide describes multi-point detector problems only. See the
controller operator’s manual for problems you may encounter with the
controller.

Table 2: Troubleshooting the Multi-Point Detector

Condition

Symptom(s)

Probable Causes

Recommended Action

Fail Condition

Controller indicates a
fail condition.

• The detector wiring is

disconnected or
misconnected.

• The CO, O

2

, or H

2

S

plug-in sensor is not
properly plugged into
the sockets in the
detector housing body.

• The detector’s zero

reading is low enough
to cause a fail
condition.

• The detector is

malfunctioning.

1. Verify that the detector wiring is

correct and secure.

2. Confirm that the CO, O

2

, or H

2

S plug-

in sensor is installed properly.

3. Perform a zero adjustment. A full

calibration is recommended.

4. If the fail condition continues, replace

the CO, O

2

, or H

2

S plug-in sensor as

described later in this section.

5. If the fail condition continues, contact

RKI for further instruction.

Slow or No
Response/
Difficult or
Unable to
Calibrate

• Detector responds

slowly or does not
respond to response
test.

• Unable to accurately

set the zero or
response reading
during calibration.

• Detector requires

frequent calibration.

Note: Under “normal”
circumstances, the
transmitter requires
calibration once every 3
months for catalytic
LEL, O

2

, H

2

S, and CO

detectors and every 6
months for infrared LEL
detectors.

Some applications

may require a more
frequent calibration
schedule.

• The calibration cylinder

is low, out-dated, or
defective.

• The flame arrestor on

the LEL detector or in
the CO, O

2

, or H

2

S

detector housing cap is
wet or clogged with dirt
or other particulates.

• The calibration gas is

not an appropriate
concentration.

• The detector is

malfunctioning.

1. Verify that the calibration cylinder

contains an adequate supply of a
fresh test sample.

2. Check the LEL detector or detector

housing cap to determine if the flame
arrestor is wet or dirty. Clean if
necessary.

3. Verify that the calibration gas

concentration is appropriate for each
detector.

4. If the calibration/response difficulties

continue, replace the LEL detector or
the CO, O

2

, or H

2

S plug-in sensor as

described later in this section.

5. If the calibration/response difficulties

continue, contact RKI for further
instruction.

Unexplained
Upscale
Readings or
Alarms

• Controller indicates a

reading that cannot
be verified.

• Alarms occur at the

controller that cannot
be explained.

• Charcoal filter in CO

detector is saturated
and no longer
scrubbing out
interfering gases.

1. Replace charcoal filter in the CO

detector.

2. If difficulties continue, contact RKI for

further instructions.

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