Salter BPW-9154 MiBody Bluetooth Automatic Wrist Blood Pressure Monitor - Manual (Page 10)

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10
TROUBLESHOOTING
This section includes a list of error messages and frequently asked questions for problems you may encounter with
your blood pressure monitor. If the products not operating as you think it should, check here before arranging for
servicing.
PROBLEM SYMPTOM CHECK THIS REMEDY
No power
Display is dim or will
not light up.
Batteries are exhausted. Replace with new batteries
Batteries are inserted incorrectly. Insert the batteries correctly
Low batteries
Show on
the display Batteries are low.
Replace with new batteries
Error message
E 1 shows Data communication has failed
Make sure that phone’s Bluetooth is
on or within the distance range
E 2 shows The cuff is very tight
Refasten the cuff and then measure
again.
E 3 shows The pressure of the cuff is excess.
Relax for a moment and then
measure again.
E 9 shows Product has not been activated. Reactivated
E 10 or
E 11 shows
The monitor detected motion while
measuring.
Movement can affect the
measurement. Relax for a moment
and then measure again.
E 20 shows
The measurement process does not
detect the pulse signal.
Loosen the clothing on the arm and
then measure again.
E 21 shows Measure incorrectly.
Relax for a moment and then
measure again.
EExx, shows on the
display.
A calibration error occurred.
Retake the measurement. If the
problem persists, contact the
retailer or our customer service
department for further assistance.
Refer to the warranty for contact
information and return instructions.