15 frequently asked questions – Wintec Joy 15inch Photo Frame User Manual

Page 15

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15

Frequently Asked Questions

Q.

Why can’t the Digital Photo Frame play all images or movie files?

A.

The Digital Photo Frame can support JPEG, MP3 and some video format

depending on the product specification. It may not read some files down-
loaded from the internet.

Q.

I have a memory card in the Digital Photo Frame, but it’s not reading the

card, what should I do?

A.

First, make sure that you are using a memory card that is supported by

the Digital Photo Frame. Second, ensure that the memory card is inserted all
the way into the correct slot. Third, choose the correct card icon which you
want to play.

Q.

Why do some pictures load faster than others?

A.

Higher resolution pictures usually load slower.

This symbol on the product or in the instructions means that your electrical
and electronic equipment should be disposed at the end of its life separately
from your household waste. There are separate collection systems for recy-
cling in the EU. For more information, please contact the local authority or
your retailer where you purchased the product.

NOTE: All rights for modifications reserved. The above settings are subject to
change if the product specifications are modified.

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