Q & a, Setting up the printer, Q & a 6-13 – Brother HL-3400CN User Manual

Page 231: Setting up the printer 6-13

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CHAPTER 6 TROUBLESHOOTING

6–13

Q & A

This section contains commonly asked questions and the answers
concerning your HL-3400CN printer. If you have encountered a problem,
find your question below and follow the recommended steps:

Setting Up the Printer

Question

Recommendation

The printer does not come on.

Check the following;

•

The printer is securely plugged into the AC outlet.

•

The power source is active.

•

The

Power

button is on.

The printer does not print.

Check the following:

•

The printer is turned on.

•

The printer is Online.

•

All of the protective parts have been removed.

•

All the covers on the printer are closed.

•

The toner cartridges are installed properly.

•

The ‘toner empty’ message is not displayed on the
LCD. If one or more are on, replace the toner
cartridges.

•

The interface cable is securely connected between
the printer and computer.

•

The

Alarm

LED is blinking. If the LED is

blinking, refer to the Operator Call section of this
manual.

•

The HL-3400CN printer is selected in the printer
settings in your application.

•

The host is configured correctly: check the printer
port, print manager etc. (clear stored job or turn
off ‘Use Print Manager’)

•

There is no jammed paper inside the printer.

•

Paper is loaded in the Media Cassette.

•

An Error message is not displayed.

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