Bully Dog 40502 TRIPLE DOG DOWNLOADER - Manual (Page 23)

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update Agent
Update agent
IMPORTANT: The information on this page is applicable to all vehicles.
Since the release of the Triple Dog™, we have continued to add new vehicle models and features to it.
new vehicle applications and features are added to the Triple Dog™ at no additional charge. Simply
visit Bully Dog’s web site
www.bullydog.com/download_center.php to access the Download center
to obtain the latest software version available for the Triple Dog™ downloader.
TrIpLE dOg™ TrOuBLEShOOTINg
ConDiTion PoSSiBLE SouRCES aCTion
Downloader displays:
update needed
Installation
If the downloader displays update needed during instal-
lation try updating the product using the Update Agent
software. once updated try installing again.
Downloader doesn’t light up
when plugged into OBDII
Installation
If the downloader doesn’t light up when plugged into the
OBDII check the cigarette lighter fuse. Replace the fuse if
blown.
Downloader displays Checks-
um error during initial install
Installation
Unplug Triple Dog and try again. If problem continues,
update the product using the Update Agent software and
try again.
Where is Product Serial #
Located?:
Location
There is a sticker on the back of the downloader. It is also
displayed on the screen when the unit is first plugged in.
For more information on up-to-date troubleshooting guide for the Triple Dog™, go to
www.bullydog.com/Product_Updates.php
WArrANTy INFOrMATION:
Warranty information for the Triple Dog™ downloader can be found in the Triple Dog™ package along
with this instruction set. Warranty information can also be found on the web at:
www.bullydog.com