Bully Dog 40425 50 State GT Diesel - Manual (Page 24)

50 ST
ATE GT
DIESEL
23
tRoubleshootInG uPDAtInG PRobleMs
The Update Agent Won’t Install
Q .
Why does my computer open a window
full of weird symbols when I try to install the
Update Agent?
A.
Your computer is not up to date and you
need to run Windows Update first. See page
37 for more information about running
Windows Update.
The Update Agent Won’t Recognize my Micro SD card
Q .
Why isn’t the Update Agent recognizing that the Micro SD card is connected to my computer?
A.
The SD card is missing an important file. You can get the file and fix the problem by following these steps:
1. Go to the Bully Dog website.
2. Click on the link for the Update Agent page.
3. Click on the GT Diesel card file link.
4. Find the downloaded file on your computer and copy it to your SD card.
• Your computer will most likely not be able to open this file. This is not a problem; all you need to do is copy the file to the SD card.
• The name of the file is GTDIDF.bin
5. Restart the Update Agent application and it should recognize the SD card.