Diode LED LIGHTTOUCH - Manual (Page 2)

IG052714-1.0
1.877.817.6028
www.DiodeLED.com
INSTALLATION GUIDE
®
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LIGHTTOUCH™ DIMMER SWITCH
Troubleshooting
Operation
On/Off Tap anywhere on the aluminum body to toggle On/Off.
Increase Brightness Hold finger to aluminum body until brightness increases to desired level.
Decrease Brightness Hold finger to aluminum body until brightness decreases to desired level.
Fixture does not
illuminate
• Verify the system is wired correctly & ensure polarities are correct.
• Ensure the driver and fixture have the same voltage specifiations (12V &
12V, or 24V & 24V).
Fixture illuminates,
dimmer controls are
unresponsive
• Verify the following connections & ensure polarities are correct: Driver
Output is connected to Dimmer Input; Dimmer Output is connected
to LED Load. If the driver is connected to the Dimmer Input than the
dimmer controls will not function properly.
Fixture is consistently
flashing or flickering
• Ensure no more than a single dimmer is attached to each driver output.
• Verify a compatible constant voltage driver is installed.
• Ensure a compatible constant voltage dimmable fixture is installed.
Fixture is inconsistently
flashing or flickering
• Verify all connections are properly secured. Ensure all accessories are
properly connected.
Fixture is slowly
flashing
• Ensure driver is not overloaded. An overloaded driver will cause the internal
auto-reset of the driver to trip repeatedly.
Shift in brightness of
fixture array
• Verify the appropriate size wire gauge (AWG) has been installed. See the
‘Tools & Resources’ page at www.DiodeLED.com for Voltage Drop Charts.
• Ensure fixture length is not exceeding maximum run limit.
Driver is buzzing
• Verify the constant voltage driver is compatible with compatible
with PWM controls. See the driver specification sheet and check the
‘Dimmability’ section.
QUESTIONS?
Visit www.DiodeLED.com or contact Customer Support at [email protected]
or 1.877.817.6028 Monday through Friday, 7:00am - 5:00pm PST.