V. controller operation (cont.), C. control operation during a power failure, Troubleshooting – Watts PWBWIRON User Manual

Page 8

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V. Controller Operation (cont.)

C. Control Operation During A Power Failure

The controller includes integral power backup. In the event of a

power failure, the control shifts into a power-saving mode. The dis-

play and motor shut down, but it continues to keep track of the time

and day for a minimum of 48 hours.
The system configuration settings are stored in a non-volatile

memory and are stored indefinitely with or without line power. The

Time of Day flashes when there has been a power failure. Press any

button to stop the Time of Day from flashing.

If power fails while the unit is in regeneration, the control will save the

current valve position before it shuts down. When power is restored,

the control will resume the regeneration cycle from the point where

power failed. Note that if power fails during a regeneration cycle,

the valve will remain in it’s current position until power is restored.

System installation should include all required safety components to

prevent overflows resulting from a power failure during regeneration.
The control will not start a new regeneration cycle without line power.

If the valve misses a scheduled regeneration due to a power failure,

it will queue a regeneration. Once power is restored, the control will

initiate a regeneration cycle the next time that the Time of Day equals

the programmed regeneration time. Typically, this means that the

valve will regenerate one day after it was originally scheduled.

proBlEM

cAUsE

solUTIon

1. Loss of Water Pressure

Sediment buildup in filter bed

A. Perform a manual backwash

B. Make sure unit is plugged in

C. Replace media bed

2. Drain Flows Continuously

Foreign material in control

Remove piston assembly and inspect bore, remove foreign

material & check control in various ports

3. Wrong time of day

Power Outage

Reset time of day, be sure power supply is uninterrupted

4. Controller Cycles Continuously

Faulty timer board or microswitch

A. Perform a manual regeneration to clear issue

B. Check programming for accuracy

C. Make sure all wire connections are secure

5. Unfiltered water in house

A. Bypass in bypass position

B. Valve stalled in backwash

C. No air in tank

D. Media is fouled

E. No power to valve

F. System is plumbed in backwards

G. System needs to be regenerated more frequently

A. Move bypass to service position

B. Have valve serviced

C. Have valve serviced

D. Have media replaced

E. Restore power to valve

F. Correct plumbing

G. Increase regeneration frequency

6. System fails to regenerate

A. Electrical service to unit has been interrupted

B. Timer is defective

C. Power failure

A. Ensure permanent electrical service (check fuse, plug, GFCI)

B. Replace timer

C. Reset time of day

Error coDE

cAUsE

solUTIon

(Err 0)

Drive motor is stalled

See above troubleshooting table, #5-B

(Err 1)

Drive motor runs continuously

See above troubleshooting table, #4

(Err 2)

There has been more than 99 days since the last regeneration

Initiate a manual regeneration. Verify that all master programming in the

timer matches the master programming chart.

(Err 3)

Control Board memory failure

Replace control board

Troubleshooting

Error Codes

Note: Error codes appear in the service display.

IOM-WQ-PWBWIRON 1225

EDP# 2915919

© 2012 Watts

USA: Tel. (800) 224-1299 • www.watts.com

Canada: Tel. (888) 208-8927 • www.watts.ca

A Watts Water Technologies Company

lIMITED WArrAnTY: Certain Watts Pure Water products come with a limited warranty from Watts Regulator Co. Other products may have no warranty or are covered by the original manufacturer’s

warranty only. For specific product warranty information, please visit www.watts.com or the published literature that comes with your product. Any remedies stated in such warranties are exclusive and

are the only remedies for breach of warranty.

EXcEpT For THE ApplIcABlE proDUcT WArrAnTY, IF AnY, WATTs MAKEs no oTHEr WArrAnTIEs, EXprEss or IMplIED. To THE FUllEsT EXTEnT

pErMITTED BY ApplIcABlE lAW, WATTs HErEBY spEcIFIcAllY DIsclAIMs All oTHEr WArrAnTIEs, EXprEss or IMplIED, InclUDInG BUT noT lIMITED To THE IMplIED WArrAnTIEs oF

MErcHAnTABIlITY AnD FITnEss For A pArTIcUlAr pUrposE, AnD In no EVEnT sHAll WATTs BE lIABlE, In conTrAcT, TorT, sTrIcT lIABIlITY or UnDEr AnY oTHEr lEGAl THEorY, For

IncIDEnTAl, InDIrEcT, spEcIAl or consEQUEnTIAl DAMAGEs, InclUDInG, WITHoUT lIMITATIon, losT proFITs or propErTY DAMAGE, rEGArDlEss oF WHETHEr IT WAs InForMED ABoUT

THE possIBIlITY oF sUcH DAMAGEs.

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