Frequently asked questions – Glyph Studio mini User Manual

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Frequently Asked Questions

Q: Do I need any drivers to use the Studio mini?

No drivers are required for FireWire on Mac or Windows. No drivers are required for USB on Mac OS or Windows XP/2000/Vista/7. A

driver is required for USB on Windows 98/SE, and is available for download from www.glyphtech.com. Look under in the support/

downloads section of the web site.

Q: My Windows computer doesn’t show the drive in My Computer. What’s up?

The default format on the Studio mini is for the Macintosh, and Windows doesn’t recognize it. Once you have connected the

Studio mini to your Windows PC, you have to re-initialize it for use with Windows. For Windows XP/2000/Vista/7, that’s going to

be NTFS format; for Win98/SE, that will be FAT32 format (Windows XP and 2000 can also read FAT32). Detailed instructions for re-

initializing your drive are on the Glyph web site, or you may choose to follow the quick Windows formatting directions in the next

section.

Q: My Macintosh OS X computer shows the drive on the Desktop but it says I can’t write to it. What’s up?

If you have formatted the Studio mini for Windows (NTFS), Mac OS X will recognize it as an NTFS drive, but can only read from it

and can’t write to it. Once you have connected the Studio mini to your Mac OS X computer, you should re-initialize it for use with

Macintosh. Instructions for re-initializing your drive are on the Glyph web site.

Q: How can I make my drive work across Windows and Mac platforms?

The only file system that works well between Mac OS and Windows is FAT 32, otherwise known as MS-DOS file system. This is a

native Windows file system, but Mac OS 9 and X will mount FAT 32 volumes. Mac OS 9 and 10.1.x would only work with FAT 32

partitions less than 32GB. While Mac OS 10.2.x increased that limitation to 128GB, it wasn’t until Mac OS 10.3.x that you could use

FAT 32 partitions of any size. Mac OS 10.3.x can additionally read NTFS volumes but cannot write to them. See next question for

information specific to Pro Tools software.

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