Glyph StudioRAID mini - Manual (Page 2)

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Contacting Glyph
Please use the following contact information to contact Glyph and its distributors.
Glyph USA offers phone support Monday through Friday, 8:00 am to 5:00 PM Eastern Time.
Note: DO NOT ship any return goods to the mailing addresses below unless you have a valid RMA number. All goods will
be refused delivery unless a valid RMA number is displayed on the outside of the package.
United States of America
Glyph Technologies
3736 Kellogg Rd.
Cortland, NY 13045
USA
Phone: +1 607-275-0345
Fax: +1 607-275-9464
www.glyphtech.com
Sales Contact
[email protected]
Technical Support:
[email protected]
Unpacking Your StudioRAID mini
Your Glyph StudioRAID mini and accessories are packaged in a sturdy shipping container. Please inspect the container for
evidence of shipping damage and mishandling. If the container is damaged, file a report with the carrier or dealer imme-
diately. Do not attempt to unpack and operate your StudioRAID mini until the carrier or dealer confirms the damage. If the
container is in good condition, proceed with unpacking the StudioRAID mini. Verify that all of the items described in the
next section are present and in good condition. If any of the items you expect to find in your container is missing or dam-
aged, contact the dealer before proceeding any further. In any case, do keep the shipping container and all packing materi-
als in a safe place.
The StudioRAID mini package includes:
StudioRAID mini Hard Drive
FireWire 800 (9-pin to 9-pin) cable
USB 3.0-micro Cable
Universal AC external power supply
Features
7,200 RPM and 5,400 RPM models available
SSD models available
RAID 0 & RAID 1 modes
Bus-powered with FireWire 800
Internal fan for maximum airflow and proper cooling
Rear power switch
Applications: Field recording, moving audio, video, graphics, and prepress files
Includes universal power supply
3 Year Warranty
2 Year Free Basic Data Recovery*
1 Year Advance Replacement in USA (Continental 48 states)
*While Glyph is not obligated to recover lost data, we always give it our best effort. Nonetheless, we can’t guarantee we’ll
always be successful.