Sound Devices USBPre 2 - Manual (Page 24)

USBPre 2 User Guide and Technical Information
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Warranty and Technical Support
Warranty & Service
Sound Devices, LLC warrants the USBPre 2 against defects in materials and workmanship for a
period of ONE (1) year from date of original retail purchase. This is a non-transferable warranty that
extends only to the original purchaser. Sound Devices, LLC will repair or replace the product at its
discretion at no charge. Warranty claims due to severe service conditions will be addressed on an in-
dividual basis. THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE. SOUND
DEVICES, LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOUND
DEVICES, LLC IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES ARISING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL
THEORY. Because some jurisdictions do not permit the exclusion or limitations set forth above, they
may not apply in all cases.
For all service, including warranty repair, please contact Sound Devices for an RMA (return mer-
chandise authorization) before sending your unit in for repair. Product returned without an RMA
number may experience delays in repair. When sending a unit for repair,
please do not include accesso-
ries, including carry cases, cables, or adapters unless instructed by Sound Devices .
Sound Devices, LLC
Service Repair RMA #XXXXX
300 Wengel Drive
Reedsburg, WI 53959 USA
telephone: (608) 524-0625
Technical Support / Bug Reports
For technical support and bug reporting on all Sound Devices products contact:
Sound Devices, LLC
E-mail: [email protected]
web: www.sounddevices.com/support
Telephone: +1 (608) 524-0625 / Toll-Free in the U.S.A.: (800) 505-0625
Fax: +1 (608) 524-0655