Chatattach working modes, Chatattach troubleshooting – ClearOne CHATAttach 160 Manual User Manual

Page 10

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Chapter 2: Getting Started 7

CHATAttach Working Modes

The following table outlines the CHATAttach working modes.

Mode #

Mode Code

Description

Condition

1

Solid Red LEd on both
CHAT devices

CHAT devices are in MUTE mode.

Normal

2

Solid blue LEd on both
CHAT devices

CHAT devices are in UNMUTE mode.

Normal

3

Single blue volume light
on both CHAT devices

No PC attached. CHAT devices are in STAND-BY mode
and will WAkE-UP when a PC is reattached to a device
at which time all previous CHAT device settings will be
reinstated.

Normal

CHATAttach Troubleshooting

The following table describes issues that may occur and possible causes that may help identify and resolve problems
when using the CHATAttach accessory.

Error #

Error Code

Cause

Resolution

1

blinking Red LEd’s on
both devices

firmware on CHAT devices support
CHATAttach but firmware versions are
not the same.

download and install the latest
firmware onto both CHAT devices

2

blinking blue LEd’s on
both devices

More than one PC connected at a
time.

Connect ONLy one PC to the
CHAT device

3

blinking Red LEd on a
single CHAT device

CHATAttach Power Supply not

1.

plugged in

Only one CHAT device supports

2.

CHATAttach

Only one CHAT device connected

3.

to CHATAttach

Plug the CHATAttach Power

1.

Supply into an active power
recepticle
download and install the

2.

latest firmware onto both
CHAT devices
Connect both CHAT devices to

3.

the CHATAttach accessory

4

CHAT devices will not
synchronize

The firmware on both devices does not
support the CHATAttach accessory.

download and install the latest
firmware onto both CHAT devices

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