Canon BJC-620 - Manual (Page 48)

When printing on COM10 envelopes, move the paper guide all the way to the left.
Depending on the size and shape of your interface connector, the paper guide may
touch it. If this causes the envelopes to misfeed, use an interface cable with a
smaller connector.
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This section describes how to use the cleaning sheet that comes with the Canon
High Resolution Paper and how to use the Fabric Sheets for Canon Printers.
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Canon's High Resolution Paper HR-101 is designed for high quality printing. This
paper is specially coated to produce delicate color output. After using a package of
High Resolution Paper (200 sheets), you need to use the cleaning sheet enclosed
with the paper to remove paper dust from the printer's rollers; this will help prevent
paper feed problems.
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z Make sure the paper thickness lever (inside the printer) is down-for normal
paper.
z Make sure the paper selection lever is to the front and the paper support is
lowered-for manual feed.
z Make sure the paper output tray is extended.
 3DSHU +DQGOLQJ Chapter 3