3 replacing a fuse, 4 expediting technical support – Bio-Rad PowerPac™ HC High-Current Power Supply User Manual

Page 17

Advertising
background image

4.2.4 Bio-Rad Serviceable Error Messages

Error code

Cause

Solution

ERROR 03

Output regulation

Restart the unit by turning the power

* POWER OFF/ON

problem

switch OFF and ON.
Contact Bio-Rad Technical Resources
if problem persists.

ERROR 08

Output regulation

* POWER OFF/ON

problem

ERROR 99

Hardware failure

* POWER OFF/ON

ERROR 98

Hardware failure

* POWER OFF/ON

4.3 Replacing a fuse

If there is no display, lights, or fan, and the PowerPac HC is plugged into a working

AC power outlet with the power switch in the "ON" position, the fuse may need to

be replaced.

1. Disconnect the power cord from the electrical outlet.

2. Insert a flat blade screwdriver into the notches of the power entry module's fuse

drawer to release it. See Figure 7.

3. Remove the fuse from the fuse drawer. Replace it with 8A, 250 V, 5x20 mm,

type T fuse (Bio-Rad part number 900-8933).

4. Re-insert the fuse drawer into its position. Press the fuse drawer gently until it

snaps into place.

The unit is now ready for use.

Fig. 7. Rear View Showing Fuse Drawer with Notches.

Note: Repeated blowing of the fuse indicates a hardware failure. Contact Bio-Rad
Technical Support.

4.4 Expediting Technical Support

Make sure the following information is readily available before contacting Bio-Rad.

Product model no: Located in the sticker on the bottom of the unit
(example: PowerPac HC Power Supply).

Serial number: Located in the sticker on the bottom of the unit
(example: xxxBRxxxxx).

Software version: The PowerPac HC displays the software version momentarily
after switching the power ON (example: Firmware 1.00).

State clearly the error code, error message or anomaly, and the conditions that
originated the problem, including run parameters (V, A, and W) as well as the
electrophoresis cell and buffer system.

NOTCHES

FUSE

DRAWER

11

Advertising