Copy print-quality problems – HP laserjet m1212nf User Manual

Page 236

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Copy print-quality problems

Problem

Cause

Solution

Images are missing or faded.

The print cartridge might be defective or
low.

Replace the print cartridge.

The original might be of poor quality.

If your original is too light or damaged, the
copy might not be able to compensate,
even if you adjust the contrast. If possible,
find an original document in better
condition.

The contrast settings might be set
incorrectly.

Use the control-panel to change the contrast
setting.

The original might have a colored
background.

Colored backgrounds might cause images
in the foreground to blend into the
background, or the background might
appear in a different shade. If possible, use
an original document without a colored
background.

Vertical white or faded stripes
appear on the copy.

The paper might not meet HP specifications. Use paper that meets HP specifications.

The print cartridge might be defective or
low.

Replace the print cartridge.

Unwanted lines appear on the
copy.

A

A
A

A

A

B

B

B

B

B

C

C

C

C

C

a

a

a

a

a

c

c

c

c

c

b

b

b

b

b

The document feeder scanning strip might
be dirty.

Clean the document feeder scanning strip.

The photosensitive drum inside the print
cartridge might have been scratched.

Replace the print cartridge.

Black dots or streaks appear on
the copy.

Ink, glue, correction fluid, or an unwanted
substance might be on the document feeder.

Clean the document feeder scanning strip.

The power to the product might have
fluctuated.

Reprint the job.

222

Chapter 12 Solve problems

ENWW

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