FORD 2014 Explorer v.2 - Manual (Page 451)

SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you are connected to the service, follow the voice prompts to
request the desired service, such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say
“Help”.
Connecting to SYNC Services Using the Phone Menu
1. Press the phone button to enter the Phone Menu.
2. Scroll until Services appears in the display.
3. Press OK to confirm and enter the Services menu. The display
indicates the system is connecting.
4. Press OK. SYNC initiates the call to the Services portal.
5. Once connected, follow the voice prompts to request your desired
Service, such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
6. To return to the Services menu, say “Services” or for help, say
“Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
search”. To find the closest business or type of business to your current
location, just say “Business search” and then “Search near me”. If you
need further assistance in finding a location you can say “Operator” at
any time within a Directions or Business search to speak with a live
operator. You may also be prompted to speak with an operator when
the automatic system has difficulty matching your voice request. The
live operator can assist you by searching for businesses by name or by
category, residential addresses by street address or by name or specific
street intersections. Operator Assist is a feature of your SYNC Services
subscription. For more information on Operator Assist visit
www.SYNCMyRide.com/support.
SYNC® 449
2014 Explorer (exp)
Owners Guide gf, 2nd Printing, September 2013
USA (fus)