Product service and optional accessories, Product service, Optional accessories – Cobra Electronics ESD 9290 User Manual

Page 13

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20

Product Service and

Optional Accessories

Customer Information

Intro

Operation

Customer

Assistance

Warranty

Notice

Main Icons

Secondary Icons

Product Service

For any questions about operating or installing this new Cobra product, or if parts

are missing…PLEASE CALL COBRA FIRST…do not return this product to the store. See

customer assistance on page A1.
If this product should require factory service, please call Cobra before sending the

product. This will ensure the fastest turn-around time on any repair. If Cobra asks that

the product be sent to its factory, the following must be furnished to have the product

serviced and returned:
1. For Warranty Repair include some form of proof-of-purchase, such as a mechanical

reproduction or carbon of a sales receipt. Make sure the date of purchase and product

model number are clearly readable. If the originals are sent, they cannot be returned;

2. Send the entire product;

3. Enclose a description of what is happening with the product. Include a typed or clearly

printed name and address of where the product is to be returned, with phone number

(required for shipment);

4. Pack product securely to prevent damage in transit. If possible, use the original packing

material;

5. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service

(UPS) or Priority Mail to avoid loss in transit to: Cobra Factory Service, Cobra

Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois 60707 U.S.A.;

6. If the product is in warranty, upon receipt of the product it will either be repaired

or exchanged depending on the model. Please allow approximately 3 – 4 weeks

before contacting Cobra for status. If the product is out of warranty, a letter will

automatically be sent with information as to the repair charge or replacement charge.

For any questions, please call 773-889-3087 for assistance.

Optional Accessories

You can find quality Cobra products and accessories at your local Cobra dealer,

or in the U.S.A., you can order directly from Cobra. See order info on page 21.

Straight 12V DC

Power Cord
Includes plug and fuse
Item #420-030-N-001

Windshield

Mounting Bracket
Includes suction cups
Item #545-159-N-001

Coiled 12V DC

Power Cord
Includes plug and fuse
Item #420-026-N-001

Dual Port Power

Adapter
Includes adjustable plug

(up to 90˚) & fuse
Item #CLP-2B

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