Troubleshooting, Sync® 451 – FORD 2013 F-550 v.1 User Manual

Page 452

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When you select:

You can:

Factory Defaults

Return to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.

Master Reset

Completely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.

Application

Download new software applications (if
available) and then load the desired
applications through your USB port. See the
web site for more information.

Return

Exit the current menu.

TROUBLESHOOTING

Your SYNC system is easy to use. However, should questions arise, see
the tables below.

Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.

Phone Issues

Issue

Possible

Cause(s)

Possible Solution(s)

Excessive
background noise
during a phone
call.

The audio control
settings on your
phone may be
affecting SYNC
performance.

Review your phone’s user guide
regarding audio adjustments.

SYNC®

451

2013 F-250/350/450/550 (f23)
Owners Guide gf, 1st Printing
USA
(fus)

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